Privacy Policy
Effective Date: 05/28/2024
1. Introduction
Welcome to Sunshine Guide Group LLC (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website “www.thesunshineguide.com” or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
2. Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, payment information, and address when you book a property or use our services.
Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Process and Manage Your Bookings and Payments: Ensuring that your reservations and payments are accurately processed.
To Communicate with You: Providing customer support, sending booking confirmations, and updating you about changes to our services.
To Improve Our Website and Services: Enhancing user experience and tailoring our offerings to better meet your needs.
To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing, customer support, and marketing services.
Legal Obligations: If required by law, we will share your information to comply with legal processes or protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Your Rights
Under the California Consumer Privacy Act (CCPA), you have the following rights:
Right to Know: You can request information about the personal data we have collected about you.
Right to Delete: You can request the deletion of your personal data.
Right to Opt-Out: You can opt-out of the sale of your personal information.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, please contact us at contact@thesunshineguide.com.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sunshine Guide Group LLC
2677 N Main St
Santa Ana, CA 92705
contact@thesunshineguide.com
1 (714) 795-2515